Frequently Asked Questions

You will need a valid driver’s license, a passport or ID, and a credit card for the deposit.

The minimum age requirement is 21 years, with at least one year of driving experience.

No, there is no mileage limit on our rented vehicles, allowing you to explore Madeira without restrictions.

Can I extend my rental period after it has started? Yes, you can extend your rental period, subject to vehicle availability. Contact our customer service team to make arrangements.

While we guarantee the car category, we cannot guarantee a specific model. However, you can make a preference request and we will do our best to accommodate it.

Additional fees may apply for extras like GPS, child seats, or additional drivers. Please check during booking.

Yes, additional drivers are allowed, there is a fee of €10 per day. Make sure to add extra drivers to your contract at the time of rental.

If you return the car late, you may be charged an additional rental fee depending on how late the return is.

Yes, reservations can be canceled, but please refer to our cancellation policy for details.

We recommend booking at least a week in advance, especially during peak travel seasons, to ensure availability.

If your flight is delayed, please notify us as soon as possible. We will do our best to accommodate the change in your pickup time.

Can I change my reservation after booking? Yes, you can modify your reservation details, such as the pickup or drop-off time, subject to availability.

Basic insurance is included, but additional coverage options are available at an extra cost.

In case of an accident, contact local authorities immediately, and then notify Átomo Rent a Car as soon as possible to report the incident.

The deductible depends on the insurance package chosen. It ranges from a higher deductible for basic coverage to a lower or zero deductible for premium coverage.

You can contact us via phone at +351 964 553 048 or email at atomorentacar@gmail.com.

Our customer service team is available from 08:00 AM to 06:00 PM daily. You can reach us via phone at +351 964 553 048 or email during these hours. After business hours please call +351 910 458 600.